Privacy Policy

We collect information from you when you place an order. When placing an order you may be asked to enter your: name, e-mail address, mailing address, phone number and credit card information. You may, however, visit our site anonymously. Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience and better respond to your individual needs.
  • To improve our website. We continually work to improve our website based on the information and feedback we receive from our customers.
  • To improve our customer service. Your information helps us respond more effectively to customer service requests and support needs.
  • To process transactions. Customer information, both public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails for those who subscribe voluntarily to our mailing list. The email address you provide for order processing, will only be used to send you your product or receive information and updates pertaining to your orders, or to inform you about specials. You may request to be unsubscribed from our e-mailings at any time.
  • Cookies and How Our Company Uses Them: A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. Our company may use cookies to collect, store, and track information for marketing purposes or to improve the products and services we provide. These cookies do not enable third parties to access your customer information.


We currently take all orders by phone or through our website. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, merchant account, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Terms and Conditions

Please also visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website at: Terms Of Use

Your Consent

By using our site, you consent to this privacy policy.

Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the contact information below.

Ship Your Luggage, LLC
3310 W. Main St. Suite
Saint Charles, IL. 60175

Phone: 1-855-LUGGAGE

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-855-LUGGAGE or via email at

Some of our Partners

Why Use

ConvenienceSkip the Check-in Lines & Bypass the Baggage Claim. No more carrying, checking and claiming luggage.

Premium ServicesHave your shipment monitored & managed by qualified shipping experts.

Insurance ProtectionProtect your luggage in transit with unlimited value protection.

GuaranteedOn-time refund guarantee plus up to $500 for any late or lost luggage.