Refund Policy

Customer may cancel the order and will not be obligated to make payment prior to their order being shipped.  Customer may request a refund for orders that were cancelled prior to being shipped or if the company fails to deliver to the customer the shipping labels prior to the scheduled pickup of their item. To cancel an order or request a refund, Customer should contact the Company at 855-LUGGAGE OR at contact@shipyourluggage.com.